About us

The Platinum Assistant Network South Africa (PAN-SA) is dedicated exclusively to the secretarial profession. We are a unique brand of management support strategists, who have evolved from typists to strategic team players, contributing to the day to day organisational, decision making and efficiency within our organisations, to ensure optimal support and service excellence to our executives and their teams.

Members come together creating a synergy to connect, collaborate, educate and share their expertise and passion for this profession, providing resources, educational networking events, Management Assistant workshops and only the very best expert advice and learning from management assistants and experts in the various fields of leadership, management skills and project proficiency.

Cathy Harris is the Founding member of PANSA, and together with Susan Engelbrecht work hand in hand to achieve their vision of connecting and collaborating with peers across South Africa. Cathy is also Executive PA to the CEO for Discovery Invest and has been with Discovery since 2001. Nominated SA National Office Professional of the Year in 2006, she drives various initiatives both locally and internationally. She initiated the renewal of the Discovery PA forum, now known as the Discovery PA Centre of Excellence, is past President for the OPSA Institute of Learning, where she managed their assessments of the professional designation applications and headed up the OPSA National Award committee for over 10 years.

Cathy was instrumental in initiating the National Secretary of the Year Award for Mauritius, facilitates training initiatives which include Discovery PA workshops, external seminars and symposium facilitation, and was the opening speaker at the internationally acclaimed Executive Secretary Live London event, which brought together PAs from over 25 countries.

She has written her first book, the first in a series of 4, Mobi-Jane: Self Development and innovation, is busy with 4 others, and is a member of the World Administrator’s Summit International Credentialing Team. She is also Head of the Selection panel for the Isipho Admin Bursary, and a mentor, inspiring excellence and sharing her passion for her profession of 36 years.

Susan Engelbrecht is the Executive PA to the CEO of Vitality Health International and Chief Actuary of Discovery Health/Vitality Health and has been with the company since 2001. She was a finalist in the OPSA Office Professional of the Year 2007, runner-up in the OPSA Office Professional of the Year for 2009/2010 and one of the six finalists in PAFSA’s PA of the Year 2014. She is the co-founder of the Platinum Assistant Network SA, founded in July 2016.

Susan is currently managing the Discovery PA Centre of Excellence (in-house PA Forum) which includes various initiatives such as an annual Discovery PA Summit and PA Orientation program. She has written articles for the A-Z of PAs and Office Managers magazine, Career Success, African PA Magazine (Kenya) and has been profiled by Exceptional EA (Vancouver).

Susan is the Senior Academic Advisor for the Isipho Admin Bursary team and actively involved in mentoring the students who enrolled in the Certification in Business Administration at the Rosebank College. Susan is a member of the World Administrator’s Summit Universal Titles Team and lead the Workplace Harassment team reporting to Eth Lloyd and the WAS Advisory Council. Susan represented South Africa at the WASummit held in Germany in October 2018 and plan to attend the WA_Summit in New Zealand May 2021.



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